Legal
Privacy Policy
How Dependable Highway Express, Inc. handles information you share with us.
This Privacy Policy describes how Dependable Highway Express, Inc. ("we," "us") handles information provided to us through this website and related communications.
1. Information we collect
We may collect customer information through website forms, freight quote requests, shipment inquiries, email, or other direct communications. This may include:
- Commercial contact information, such as name, company, email address, and phone number
- Shipment details, such as freight descriptions, estimated weight, and number of pallets or units
- Pickup and delivery information, such as cities, states, and preferred shipping dates
- Any additional details you choose to provide
2. How we use information
We use this information only to respond to inquiries, evaluate transportation requirements, prepare freight quotes, coordinate shipment requests, communicate about logistics services, and provide requested services.
3. Customer information is not sold
We do not sell customer information.
4. Shipment and commercial information
Customer-provided shipment details, pickup and delivery information, freight descriptions, and commercial contact information are used for the purposes described in this policy. Please provide only the information needed for your inquiry.
5. Sharing
Where a transportation request is arranged, relevant shipment information may need to be shared as necessary to coordinate that request, for example pickup and delivery details. We share information only as needed for the purposes in Section 2, or where required by law.
6. Security
We take reasonable care in handling the information we receive. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please avoid sending sensitive personal or payment information through the website form or by email.
7. Your choices
You may contact us to ask questions about information you have provided or to request that we update or delete it, subject to any legal or business record requirements.
8. Changes to this policy
We may update this Privacy Policy from time to time. The date above shows when it was last updated.
9. Contact
Dependable Highway Express, Inc.
2555 E Olympic Blvd, Los Angeles, CA 90023
Email: sales@dependablehighwayexpress.com